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Hackor1

I don't know why, but all of the sudden there is this huge conflict between my 320GB external MyBook HDD, and my internal HDD.

All other Flash drives, and external drives work fine on any USB port on my computer, except the MyBook. When I plug it in, it starts acting like it's my internal drive.

Meaning, I can't access anything on the C: drive as long as it's plugged in, and I can't access any files on it. I've plugged it into other computers, and it's worked fine, which leads me to believe there's been some mix up somewhere.

Also, if I were to reboot my computer with the external drive plugged in, the computer will not boot up. As soon as I unplug it though, everything goes back to normal.

It could maybe have to do with the boot order? I had to change a few things around when I formatted my drive a few days ago, but I thought everything was set back to normal, so I'm no longer sure. Oh, and it is picked up by the computer and read as an USB mass storage device, and it has the letter F: assigned to it, if that makes any difference.

Any help would be appreciated, as I have very important files on my external drive that I need to gain access to.

hackset · Posted: Sun Sep 14, 2008 1:29 am Post subject:

To fix the reboot problem, I suggest you change some options in your bios. (Press F12 [not sure] when your computer is starting up).

As for the other problem, try formatting the external drive to see if it will work, if not, don't know what else to do.

Blank · Posted: Sun Sep 14, 2008 10:11 am Post subject:

Hackor1 · Posted: Sun Sep 14, 2008 2:36 pm Post subject:

Formatting the drive is not an option. It's always worked on this computer until I reinstalled a fresh copy of windows. It works fine on my Xbox, and it works fine on a friends computer. The problem is, that it's 320gb and I don't know anyone with with that kind of extra space lying around, so I could just move the files, and then format it. I'm guessing since the computer won't boot at all, that it may be a problem with the boot order, or something.

Any other suggestions? I will play around with it more today.

Blank · Posted: Sun Sep 14, 2008 7:50 pm Post subject:

kls85 · Posted: Sun Sep 14, 2008 8:37 pm Post subject:

Assuming you have a USB card reader plugged in, when installing Windows XP the card reader may take over the C:\ and make your boot drive as E or F.
Take a look at the letter it's assigned to your boot drive and if it's the same as your MyBook, then try changing the drive letter in disk management and see if that helps.

As for the boot order in the bios, it does not matter what order you set. As long as you got your HDD in the list then the system will boot up.

Hackor1 · Posted: Wed Sep 17, 2008 9:14 pm Post subject:

I just formatted my entire computer, and completely reinstalled Windows XP. It's still doing the same thing... I'm at a loss for words.

kls85 · Posted: Wed Sep 17, 2008 10:54 pm Post subject:

Ahh one of those issues where you can't get straight answer.
Get that lots of times.

Get a USB PCI card and try plugging into that.

If it does not work, return it for a refund.

And it would be better off if you can explain in detail on exactly what you did so that we can probably pinpoint what's causing it.

Hackor1 · Posted: Thu Sep 18, 2008 1:04 am Post subject:

I shut down my system, changed the boot order to boot from disc. I let it run and install everything. I formatted my hard drive, "C:\". After it installed, I updated my graphics and sound driver, then I plugged in my mouse and keyboard, it read and installed them.

I then took my first external drive, and plugged it in, it did the "New hardware found"... installed it, and then ran auto play. I then removed it. I plugged in my external DVD burner, and it did the same thing. Then I removed it.

I then plugged in the problem drive, and it said "New hardware found"... said that it was installed and ready to use. I went to "My Computer" to look for the drive, it didn't show it. I tried manually typing "F:\", it said it could not be found. I went into Control Panel > System > Device Manager > Disk Drives, and it was displayed.

The light was going back and forth, like something was trying to access it, but then it stopped, and nothing else happened. I can't view the files, I can't move the files, and the computer get's laggy when I try to open my computer after I've closed it the first time.

That's basically where I'm at now.

Burningmace · Posted: Thu Sep 18, 2008 6:54 am Post subject:

My dad has exactly the same problem with his Dell machine. In fact from your description of your external hard drives you may even have the same ones as him. The conflict is to do with how the system assigns resources to the storage controller and hard drives.

Try switching the SATA ports that your hard drives are connected to and (if possible) only connect your external drives after your machine has fully booted and you've logged in.

The other thing you can do is flash the BIOS to the latest version and update your chipset and USB drivers to the latest ones.

Hackor1 · Posted: Thu Sep 18, 2008 11:58 am Post subject:

Well I did some research about "flasing the BIOS" and ended up here:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-17526-1&lc=en&dlc=en&cc=us&lang=en&os=228&product=307872

But it seems to good to be true, is it really that simple? I read that you can completely ruin your system if something goes wrong and it isn't something to be taken lightly, and then I find that page, and it's like installing a simple program. Lol.

Tofu · Posted: Thu Sep 18, 2008 12:16 pm Post subject:

Cheetah · Posted: Thu Sep 18, 2008 9:47 pm Post subject:

It sounds like the drive is faulty. Try taking the drive out of the enclosure and connecting it straight to the board via SATA and see what happens.

Also try updating the USB and chipset drivers for your board.

Also I wouldn't recommend flashing the BIOS, it can be very risky. My last BIOS flash went bad through no fault of my own, it just crashed. I had to find a board identical to mine and hotflash the chip, something that's definitely not within the reach of the average user if something goes wrong.

Hackor1 · Posted: Fri Sep 19, 2008 6:48 pm Post subject:

I updated the drivers, it's still kinda doing the same thing. I plugged it in and let "My Computer" load for about 25 minutes, and the drive finally appeared. I clicked on it and it said "H:\ is inaccessible. Failure due to i/o device error".

Confused

kls85 · Posted: Fri Sep 19, 2008 10:14 pm Post subject:

The I/O error can be caused either by the controller on your enclosure or from the hard drive itself.
Did you take out the HD from its enclosure as what Luigi suggested?
If not try it out and see what happens.

Note: Note opening your enclosure will void your warranty (if you still have that is).