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Vertical Lines When Feeding Documents

 
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NeverForgotten
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PostPosted: Fri Jan 29, 2010 9:48 pm    Post subject: Vertical Lines When Feeding Documents Reply with quote

I have a brother 490CW Multifunction Ink Printer and recently it started to show black vertical lines when feeding documents into the feeder for scanning or copying

I am just wondering can this be fixed at home?
Or is it a hardware defect?

Scanning on the glass works fine

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Farr.
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PostPosted: Fri Jan 29, 2010 10:40 pm    Post subject: Reply with quote

replace ink cartridge? try to clean out the dust maybe? Lots of things could cause this so you should try anything you can.
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NeverForgotten
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PostPosted: Fri Jan 29, 2010 11:26 pm    Post subject: Reply with quote

RAV3N wrote:
replace ink cartridge? try to clean out the dust maybe? Lots of things could cause this so you should try anything you can.


Tried the ink cartidge
but how would I exactly clean out the dust?

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Saifallofjmr
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PostPosted: Fri Jan 29, 2010 11:32 pm    Post subject: Reply with quote

Disasemble
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Farr.
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PostPosted: Fri Jan 29, 2010 11:45 pm    Post subject: Reply with quote

Saifallofjmr wrote:
Disasemble

yea, but you don't have to take it apart completely. A lot of the parts come off easy (at least in my printer). Just use a damp cloth or a can of compressed air and just clean the inside.
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kls85
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PostPosted: Fri Jan 29, 2010 11:47 pm    Post subject: Reply with quote

Head is dirty, clean print head.
Run the Print head cleaning utility. You may need to run this a couple of times to get good results.

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Hero
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PostPosted: Fri Jan 29, 2010 11:55 pm    Post subject: Reply with quote

First try canned air. If its just dusty it should clean easy. If not, then disassemble it.
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NeverForgotten
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PostPosted: Sat Jan 30, 2010 1:17 pm    Post subject: Reply with quote

Where is the print head cleaning utitlity?
Can't seem to find it
I only see cleaning ink cycle

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kls85
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PostPosted: Sat Jan 30, 2010 10:08 pm    Post subject: Reply with quote

It's usually on the printer itself, play around with the setting and you should see it. If not take a look at the maintenance section of your printer software.
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