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NeverForgotten · Posted: Sun Nov 01, 2009 1:34 pm Post subject: Firefox wont update

I have win 7
this was the same problem in vista as well
if Firefox had a new update
it would start the update but right after it would say this
Software update failed
"the update could not be installed
please make sure there are no other copies of Firefox running on your computer and then restart to try again"

I restarted my computer but same problem
ended the firefox process and still the same problem
UAC is turned OFF

To fix this I usually have to uninstall and reinstall the newer version
but that can get annoying

Zarr · Posted: Sun Nov 01, 2009 6:45 pm Post subject:

Update manually.

NeverForgotten · Posted: Sun Nov 01, 2009 7:18 pm Post subject:

Yea i already know how to do that
Im kind of trying to look for a solution either than that
Rolling Eyes

Hero · Posted: Sun Nov 01, 2009 7:39 pm Post subject:

Just uninstall and reinstall FF.

:^) · Posted: Sun Nov 01, 2009 7:45 pm Post subject:

Did you try going to the Help Tab and click on Check for Updates?

elpacco · Posted: Sun Nov 01, 2009 9:59 pm Post subject:

Restarting and doing everything you have done is less hassle than reinstalling Firefox? Even if that were true, this is simply a problem of you being too lazy to fix the problem yourself. It is more than likely some error that the awful programmers at Mozilla made in their last update.

xV · Posted: Sun Nov 01, 2009 10:00 pm Post subject:

elpacco · Posted: Sun Nov 01, 2009 10:03 pm Post subject:

NeverForgotten · Posted: Sun Nov 01, 2009 10:25 pm Post subject:

@Rozen
Yes same problem as it asks me to restart firefox but it gives me the same message

@elpacco
Of course I did try all those things, they may be more hassle but IF one of them had worked I wouldn't have to go through the hassle of reinstalling each time and thus would not be here asking for help

kls85 · Posted: Sun Nov 01, 2009 11:20 pm Post subject:

Maybe this might help.