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RAM help

 
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Farr.
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PostPosted: Sun Dec 07, 2008 6:20 pm    Post subject: RAM help Reply with quote

So today I went to BestBuy and bought 2 RAM chips for my Toshiba Satellite A100 notebook.
I switched my old crappy chips with the new ones (each 1 gig) so I would have 2 GB's RAM (thats' the max RAM my laptop can have)
i turned on my laptop and vista wouldn't start. so this time I only put in 1 of the 1 gig chips so I would have 1.5G RAM and it did work. Is it something wrong with my laptop? I tested both of the new chips on a different laptop and they worked fine.
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FullyAwesome
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PostPosted: Sun Dec 07, 2008 6:32 pm    Post subject: Reply with quote

does it show up as 1.5gb when you have the old and a new in, or just 512mb?
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Farr.
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PostPosted: Sun Dec 07, 2008 6:53 pm    Post subject: Reply with quote

old and new = 1.5 gb
both new = error
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DarkEnvy
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PostPosted: Sun Dec 07, 2008 7:10 pm    Post subject: i see Reply with quote

i think it could be that the memory is defective. you should go back and ask them
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whtwht
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PostPosted: Sun Dec 07, 2008 10:27 pm    Post subject: Reply with quote

plug old in.

if it works, then plug one new in.

if it works, then plug other new in.

repeat to isolate which stick doesn't work.

but first of all, confirm that ram is issue and not laptop by sticking in old ram

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Karakawe
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PostPosted: Sun Dec 07, 2008 10:29 pm    Post subject: Reply with quote

Find a boot-utility (lots of live Linux distros have them) for memory-checking. Or is the memory not recognized at all by BIOS? Are there any BIOS errors or messages?
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